For Upgrades, Cancellations or Billing Support:

Please email us at Please understand due to surging demand it may take up to 48 hours to respond to your email. Rest assured your request is very important to us and we are happy to assist you as soon as possible. If you DISPUTE the charge we are not able to process your refund and it could be stuck in deliberations for up to 90 days.

For Plan / Nutrition Support? 

For immediate help with questions regarding your meal plan, general information, or your account we ask that you first refer to our detailed help center or chat with one of our customer success reps on Live chat or email us at 

  • Please allow up to 24 hours for a response to meal plan questions Monday-Friday. Live chat will be your quickest way to get a response time and typically average 1 hour. There are many great resources available to you on the platform like our help center, faqs, and Videos from Dr. Goglia.

We honor our Pro Plan 30-day money back guarantee, please give us time to process your refund and get back to you.

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