For Upgrades, Cancellations or Billing Support:
Please call 1-844-709-7845 inside the US and Outside the US dial 859-445-0366. Please understand due to surging demand that it may take up to 3 days to respond to your email. We have received your request and will respond to it as soon as possible but If you DISPUTE the charge we are not able to process your refund and it could be stuck in deliberations for up to 90 days.
For Plan / Nutrition Support?
For immediate help with questions regarding your meal plan, general information, or your account we ask that you first refer to our detailed help center or chat with one of our customer success reps on Live chat or email us at firstname.lastname@example.org.
- Please allow up to 24 hours for a response to meal plan questions Monday-Friday. Live chat will be your quickest way to get a response time and typically average 1 hour. There are many great resources available to you on the platform like our help center, faqs, and Videos from Dr. Goglia.
We honor our 30-day money back guarantee, please give us time to process your refund and get back to you.